Your winnings are entirely yours. once69 offers a transparent withdrawal process with no hidden fees, a wide range of Malaysian payment methods, and processing completed in record time.
Choose the method that suits you best — all processed quickly and securely
The most popular withdrawal method among Malaysian players. Supports all major banks including Maybank, CIMB, Public Bank, RHB, Hong Leong, and over 30 other local banks.
Withdraw directly to your Touch 'n Go wallet. Perfect for users who prefer the convenience of a digital wallet without having to enter a bank account number every time.
For GrabPay users, withdrawals to your GrabPay wallet are simple and fast. Funds can be used directly for purchases or transferred to your bank account.
Use your phone number or ID number to receive withdrawals via DuitNow. No need to remember long account numbers — simple and secure.
Supports USDT (TRC20/ERC20) and Bitcoin for players who prefer maximum privacy and speed. Crypto withdrawals are processed faster than traditional methods.
For active Shopee users, withdrawing directly to ShopeePay makes it easy to use your winnings for online purchases or transfer them to your bank account.
The processing times shown are typical estimates. Withdrawals during peak hours or involving large amounts may require a little extra time. If your withdrawal request exceeds 2 hours, please contact once69 customer support via 24/7 live chat.
All methods offer high speed and security — choose based on your preference
| Method | Processing Time | Minimum Limit | Fee | Available 24/7 | Suitable For |
|---|---|---|---|---|---|
| Bank Transfer (FPX) | 30 Min – 2 Hours | RM10 | None | All Malaysian players | |
| Touch 'n Go eWallet | 15 – 45 Min | RM10 | None | Digital wallet users | |
| GrabPay | 15 – 45 Min | RM10 | None | Active Grab users | |
| DuitNow | 15 – 60 Min | RM10 | None | No account number needed | |
| Cryptocurrency | 15 – 30 Min | USDT 20 | Network Fee | Privacy & high speed | |
| ShopeePay | 30 – 60 Min | RM10 | None | Active Shopee users |
Five simple steps from login to funds in your hands
Visit once69.app and log in using your username and password. Make sure you access the official site to keep your account secure.
Click the wallet icon or the "Wallet" menu at the top of the page, then select the "Withdrawal" tab to view all available payment method options.
Pick your preferred method — FPX, Touch 'n Go, GrabPay, DuitNow, crypto, or ShopeePay. Enter your destination account details accurately.
Enter the amount you wish to withdraw — ensure it exceeds the minimum limit of RM10 and does not exceed your current account balance.
Review your details, then confirm the request. The once69 system will process your withdrawal and the funds will arrive within the expected timeframe.
Once the funds have been successfully sent, you will receive a notification in your once69 account and a confirmation email as your transaction record.
Speed, transparency, and trust — the three core values that set once69 apart
For most online players in Malaysia, one of the biggest concerns isn't placing bets — it's withdrawing winnings. Some platforms make deposits easy but complicate withdrawals with technical excuses, confusing wagering requirements, or excessively long wait times. once69 takes a completely different approach: a transparent, fast, and hassle-free withdrawal process.
From day one of once69's operations, the team behind it made a clear commitment — that every cent of legitimate winnings would be processed without unnecessary obstacles. No hidden processing fees, no excessive wagering requirements for basic withdrawal eligibility, and no fabricated technical reasons to delay payments. This is not just a promise on paper — it is a track record that any player who has used once69 can verify.
The once69 withdrawal system is built on the concept of smart automation. When you submit a withdrawal request, the system runs automatic real-time security checks — verifying that the request is legitimate, that the destination account belongs to the same account holder, and that no suspicious activity has occurred before approval is granted. This process typically completes within seconds, without requiring manual intervention from the finance team — except for cases that need additional review.
Once69 also recognises that players have different withdrawal preferences. Some prefer to receive funds directly into a bank account for long-term savings. Others are more comfortable using a digital wallet like Touch 'n Go for everyday spending. Some prioritise privacy and speed through cryptocurrency. That is why once69 does not offer just one or two methods — but more than six different options to ensure every player can receive their winnings in the way that suits them best.
Another aspect once69 takes pride in is the transparency of its withdrawal limits. The minimum of RM10 is not just a number — it reflects once69's belief that even the smallest win deserves to be withdrawn. There is no unreasonably high minimum designed to discourage casual players. The maximum limit is also set in line with each player's VIP level — the higher your membership tier at once69, the larger the amount you can withdraw per transaction or per day.
The security aspects of the once69 withdrawal process should never be taken lightly. Every withdrawal request is protected by 256-bit SSL encryption, ensuring your data cannot be intercepted by third parties. Two-factor authentication (2FA) is also available for an extra layer of protection — highly recommended for players who frequently withdraw large amounts. once69's 24/7 monitoring system will also send instant alerts if any unusual withdrawal attempt is detected from an unrecognised device or location.
For players making a high-value withdrawal for the first time, once69 may request KYC (Know Your Customer) verification as a standard industry protection measure. This involves a straightforward identity check using a Malaysian ID — typically completed within 30 minutes to one hour. KYC only needs to be done once, and all future withdrawals will be processed without this additional step. This is not meant to inconvenience players, but to ensure your account is fully protected against unauthorised use.
Once69 VIP members enjoy exclusive privileges when it comes to withdrawals. Silver VIP members and above receive priority processing — meaning their withdrawal requests are placed at the front of the queue and handled first. Gold and Platinum VIP members get access to exclusive withdrawal channels with higher daily limits and guaranteed faster processing times. This is one of the ways once69 rewards the loyalty of their long-term players.
Overall, once69 has built a withdrawal system that combines speed, transparency, and security in one easy-to-use platform. Whether you play Live Casino, bet on Sports, or try your luck with Slot Games, your winnings will always be easy to cash out through once69. This is once69's promise to every player — that your gaming experience will never come to a halt at the withdrawal stage.
All withdrawal transactions are protected with bank-grade encryption.
An extra security layer through two-factor authentication for every withdrawal.
An automated fraud detection system runs around the clock to protect your account.
A one-time identity verification to protect your account from unauthorised access.
Answers to the most frequently asked questions about the withdrawal process